Dispute Resolution
In accordance with Law No. 144/2015, of September 8 , consumers may resort to the following Alternative Dispute Resolution entities. More information at www.consumidor.gov.br .
1. CNIACC – National Center for Information and Arbitration of Consumer Conflicts
Tel.: 213 847 484
Email: cniacc@unl.pt
Website: www.cniacc.pt
2. CIMAAL – Algarve Consumer Dispute Information, Mediation and Arbitration Center
Tel.: 289 823 135
Email: cimaal@mail.telepac.pt
3. Consumer Dispute Arbitration Center of the District of Coimbra
Tel.: 239 821 690
Email: geral@centrodearbitragemdecoimbra.com
4. Lisbon Consumer Dispute Arbitration Center
Tel.: 218 807 000
Email: juridico@centroarbitragemlisboa.pt
5. CICAP – Porto Consumer Information and Arbitration Center
Tel.: 225 508 349
Email: cicap@mail.telepac.pt
6. Vale do Ave Consumer Conflict Arbitration Center / Arbitration Court
Tel.: 253 422 410
Email: triave@gmail.com
7. CIAB – Consumer Information, Mediation and Arbitration Center
Tel.: 253 617 604
Email: geral@ciab.pt
8. Consumer Dispute Arbitration Center of the Autonomous Region of Madeira
Tel.: 291 750 330
Email: centroarbitragem.sras@gov-madeira.pt
